How To Find BSNL Broadband User Id ?

Most of the time we configure our modems once and leave them untouched because they have an auto connect feature so we do not require to enter our user id/username and password every time we want to connect to internet. This is most basic reason why we forget our username's/user id's and passwords.

BSNL is an Indian Telecom company which also provides broadband through landlines, as discussed above most of the broadband users forget their user id and password as they configure their modem once and after that they set it on auto redial mode. Another reason for forgetting the user id or better to say that not knowing the user id and password is when we apply for a broadband connection, the broadband company simply sends their engineers to set up our modem and after setting up the modem their engineers just walk away without telling us the username and password.

So if you are the one who is finding it difficult to find your BSNL user id and password then you are at the right place. In this tutorial you will find the four ways through which you can find your BSNL broadband user id easily.

So these are the four simple approaches :

• Finding it on your monthly bill.
• By using the BSNL self-care portal service. 
• By using customer care service.
• By guessing it by yourself.

Lets discuss the first method which is an easy approach as compared to the second method but the second method has its own advantage so we discuss it in details after discussing the first way of finding the BSNL user id. Third approach is also an easy approach but as we all know that BSNL's customer service is pathetic but since it is a way so we would look into it also. And the fourth and last approach is for those who are not able find their BSNL broadband user id by all the three methods.

Finding BSNL User Id on Monthly Bill:

• If you are a BSNL user from some time and regularly getting your bills then this approach is a better for you because there is not need to register for BSNL self-care portal.
• So first take out your monthly BSNL bill and see the second page of the bill.

• Here in the corner you will find your BSNL broadband user id which would look like:

• [Two Characters][STD code without zero][Your Phone Number][Underscore][Some BSNL Code]

• Now you have your user id, so you can use it to connect to the internet.

By Using The BSNL Self-Care Portal Service:

• If you are a new BSNL user and haven't received your first monthly bill from BSNL then you can choose this option.
• The first thing you have to do is to register an account on BSNL Selfcare Portal. You may find it difficult because BSNL has separate sites for different regions so follow the below tutorial if you don't know your region as well as the other details which are required for registering an account on BSNL Self-care Portal.
• How To Register For BSNL Self-Care Portal ?
• After creating an account on BSNL Selfcare Portal, simply Log in with your username and password provided by the BSNL.

• After that you will be redirected to your account.
• Now look at the left sidebar and click on My Sevices And then select View Broadband Usage from the list as shown in screenshots.

• Now you can see your broadband user id, which is given just below the heading "Broadband Usage Details".

How To Get The Password ?

• By default the BSNL broadband password is "password" itself that is you have to write "password" in the password field.

By Using Customer Care Service :

As we all know that BSNL customer care is not good but still they provide good service in some areas so there is a possibility that they might help you out. So for getting your BSNL broadband user Id and Password dial 1504 (BSNL Broadband Customer Care Number) from your land line phone and ask the customer care executive for your Broadband user id and password. If possible he/she will provide you your broadband id and password.

By Guessing It By Yourself:

As we have already discussed the format of BSNL broadband user id in first method and also we know that the default password is "password" itself so it is not difficult to guess the BSNL broadband user id.
Since we know the format which is:

[Two Characters][STD code without zero][Your Phone Number][Underscore][Some BSNL Code]

So, the first thing we need to figure out is Two Characters.

How To Find These two characters ?

The first two characters of your BSNL broadband user id is generally the first two letters of the name on which land line is registered.

For example: If somebody has a Land line connection with the name "Ajay Singh"then his broadband user id's first two characters would be "aj". Make sure to write these letters in small letters/lower case because all letters in BSNL broadband id are in Lower Case.

Now the Second Field is STD Code, so if you have a land line connection then it is obvious that you know your city's STD code. So from the STD code remove the first number which is generally zero.

For example: Suppose your city's STD code is 0562, so remove the zero from it and use the last three letters that is 562.

Now our Third Field, which is Phone Number. There is no need to discuss it because we all know our phone numbers. So here we are taking an example of phone number so that we can use it to show you how your user id will look like after filling up all the fields.

Sample Phone number: 2212XX7 

Now the Last field, which is BSNL Code, generally they use "ncdr" at the end of the broadband user id but if it doesn't works for you then you can ask the code from any friend living near by you who is using BSNL broadband. Generally BSNL gives the same code to all users for a particular region / area.

So after filling up all the fields from our examples our newly generated BSNL Broadband User id will look like : aj5622212XX7_ncdr

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How To Create A BSNL Selfcare Account ?

BSNL offers Self Care Portal Service to its customers so that they can easily subscribe to its services from home. Basically BSNL calls it BSNL Web Self Care / Customer Care Portal Service, where you can enjoy the various services offered by the BSNL such as view your availed services, apply for a new Landline connection, new broadband connection, new mobile postpaid connection, track your services, track your connection requests, Pay bills, view past payments, make complains for any inconvenience, track your complains, view your broadband user id, view your broadband usage etc.

So, if you are a new BSNL user or you don't know how to register an account on BSNL self care Portal then you can follow this article. Basically BSNL has divided its network in four regions which are East region, West region, North region and South region and hence they have created separate portals for each region. So you should to know your region to register on BSNL self care portal, if you don't know your region then don't worry simply try registering on each regions self care portal with your customer id, if the region and customer id matches then BSNL will show you the green signal to register on its self care portal otherwise it will show you an error message saying "The Customer ID or Email entered is Invalid or User ID exists. Please Reenter" or in some other regions websites it will show a message "Please enter a valid customer Id".

So below are the URLs of these 4 regions self care portal websites simply copy the URL of your region and paste it in the address bar of your web browser and then follow the article for next steps:

East Region:

http://selfcare.edc.bsnl.co.in

West Region:

http://selfcare.wdc.bsnl.co.in

North Region:

http://selfcare.ndc.bsnl.co.in

South Region:

http://selfcare.sdc.bsnl.co.in

After visiting the BSNL self care portal website, follow these simple steps:

• Click on User Registration and fill the required details as shown in screenshots. 

• If you don't know your customer Id then take out your BSNL monthly bill and look into it, you will find it on the top right corner of the bill or you can see the below snapshot of the bill describing where to find your BSNL customer Id.

• After filling up the form click on the Submit Tab.
• If you have registered successfully then it will show you a message:

Your registration request has been successfully submitted to BSNL For the user id : xxxxxx. The call center agent from BSNL shall get back to you for verification to approve the request. Subject to verification, your log in credentials will be sent to you at: email address

•  If in the above message your email address is missing then don't worry there is no need to panic, after all its a government website.
• After that their customer care executive will call you in two or three days after the registration for verification and then they will send you your selfcare user Id and password on your email. 

Note: Some times they don't call you for verification and directly send your self care user Id and password to your email.

• After verification you will receive a mail from them which will look like:

• Now you have your BSNL self care user id and password which you can use to log in to your self care account.

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